AI Automation for Landlord Onboarding Processes.
From Manual Work to Automated Efficiency
Gardiner Waters, a property company based in Glasgow, was spending too much time manually onboarding landlords into their system. We designed and implemented an automated workflow that streamlined document collection, verification, and CRM updates, cutting admin time while improving consistency and communication across the team.
Slow, Manual, and Repetitive Workflows
Their existing process relied on spreadsheets, emails, and manual checks. Each new landlord required hours of back-and-forth communication to collect documents, verify details, and enter data into multiple systems. The result: bottlenecks, human error, and delayed listings going live.
How can we show clients the real value of AI and win bigger deals?
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SOLUTIONS
Automating Onboarding with AI Workflows & Clear Communication
We customised Gardiner Waters’ system with:
A fully automated onboarding flow for new landlords.
Smart document collection and verification using AI tools.
Seamless CRM integration to update records in real time.
A clear, user-friendly interface that simplifies each step.
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RESULTS
Faster Onboarding, Stronger Relationships
With their new automated system, Gardiner Waters cut admin time, improved landlord satisfaction, and created a smoother path from enquiry to signed agreement.
4 Hrs
Saved per onboarding
70 %
Less manual admin
4x
Fewer Emails
Working with Dynamic Minds was a game changer. They automated our landlord onboarding process, and boosted our team’s productivity in no time!
Craig Gardiner
DIRECTOR AT GARDINER WATERS
